Privacy policy

Effective Date: May 2025

At Nuakiri MD, we value and respect your privacy. As a Canadian skincare brand focused on education, transparency, and science-backed solutions, we are committed to protecting any personal information you share with us through our website, nuakiri.com. This Privacy Policy outlines how we collect, use, and protect your data and your rights in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. About Nuakiri MD

Nuakiri MD is a medical-grade skincare brand founded on a philosophy of holistic, evidence-based care. Our website serves as a resource for visitors to learn about our skincare approach, product lines, and brand values. We do not sell products directly through the site, but we do provide the option for users to contact us, request information, and subscribe to our newsletter.

2. What Information We Collect

We collect both personal and non-personal information depending on how you interact with our website.

Personal information is collected only when you voluntarily provide it. This includes:

• Your name and email address when signing up for our newsletter
• Any information you submit through our contact forms or inquiries

We use secure methods to collect and store this data, and we do not collect more information than is necessary to fulfill your request or interest in our brand.

Non-personal information may be collected automatically through tools such as cookies and analytics software. This may include:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited on our website and time spent on each page
• Referral source (e.g., how you found our site)

This technical data helps us understand how visitors engage with our content so we can improve the site experience over time.

3. How We Use Your Information

We use the information you provide us to:

• Deliver the content you’ve requested, such as email newsletters or updates
• Respond to any questions or messages submitted through our contact form
• Monitor and improve the performance and usability of our website
• Understand visitor engagement and interest in our skincare philosophy

We do not use your information for advertising or resale purposes, and we do not share it with third parties for marketing unless we have your explicit consent.

4. Newsletter Communications

If you choose to subscribe to the Nuakiri MD newsletter, your email address will be added to our mailing list. We may occasionally send you emails about product updates, skincare tips, brand news, or promotions related to our values and mission.

You can unsubscribe from these emails at any time by clicking the “unsubscribe” link included in the footer of every email, or by contacting us directly. We honor all unsubscribe requests promptly and completely.

5. Sharing of Information

Nuakiri MD does not sell, trade, or rent your personal information to any third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and communications. These include:

• Email marketing platforms for managing and sending newsletters
• Website hosting and analytics providers that help us understand site usage

All service providers are bound by confidentiality and data protection agreements, and they are required to use your information only for the purpose of supporting our operations.

In rare circumstances, we may also be required to disclose your information in response to legal requests or if required by law (for example, in response to a subpoena or government inquiry).

6. Your Rights Under Canadian Privacy Law

As a Canadian resident, you have certain rights under PIPEDA regarding your personal information. These include:

• The right to access any personal data we hold about you
• The right to request correction of inaccurate or outdated information
• The right to withdraw your consent at any time
• The right to file a complaint if you believe your data has been mishandled

To exercise these rights, please email us at info@nuakirimd.com. We will respond to your request in a timely and respectful manner, as required by law.

7. How We Protect Your Information

We take appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or alteration. These measures include secure server environments, encrypted data transfer where applicable, and limited internal access to your information on a need-to-know basis.

While we do our best to safeguard your data, no digital system is completely infallible. If a breach occurs, we will notify affected individuals in accordance with Canadian data breach notification laws.

8. Cookies and Analytics

Like many websites, Nuakiri MD uses cookies—small data files stored on your device—to improve the functionality of our site and analyze user behavior.

Cookies help us remember your preferences and understand which parts of our site are most engaging. You can disable cookies through your browser settings, but doing so may affect how some features of our website function.

We may also use tools such as Google Analytics to gather aggregated, anonymized data about site usage. This helps us better serve our visitors and enhance the online experience.

9. Third-Party Links

Our Website may contain links to other websites that are not operated or controlled by Nuakiri MD. These third-party sites have their own privacy policies, which we encourage you to review. We are not responsible for the content or privacy practices of external websites.

10. Children’s Privacy

Our website and content are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has submitted personal information, we will delete it from our records immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Effective Date” at the top.

We encourage visitors to check this page regularly to stay informed about how we protect and use personal data.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please feel free to contact us: